Job Openings >> Specialised Support Counsellor
Specialised Support Counsellor
Title:Specialised Support Counsellor
Department:Client Services
Location:Glasgow, UK

About you

You are passionate about helping people and are driven to be ‘the difference’ for everyone that you interact with. You have excellent communication skills and can easily build a connection with everyone you interact with. You remain calm and focused when the pressure is on, and are open and positive about change. You love being busy, and thrive in a fast-paced call centre environment where you get to support individuals with varying needs each and every day.

The role

As a Specialized Support Counsellor, you will offer single or multiple session counselling to individuals by phone, video or through chat counselling. Working with a diverse population across the U.K, you will be challenged with a broad range of clinical issues including parenting, relationships, workplace stress, emotional wellbeing, and individual crisis.

You will use your expertise, knowledge and skills to conduct a brief assessment and problem formulation, and subsequently identify a specific treatment outcome to focus on. Where clients require additional support you will suggest resources and referral options from our wide range of services. Working within a team of highly trained professionals, you play a key role in supporting individuals who are in need of immediate counselling support in a 24/7 environment.

In a Nutshell

We love what we do, and are looking for incredible individuals to join our growing LifeWorks team. If you are passionate about helping people, are looking for a challenging role and are flexible to work evenings and weekends, this may be the role for you.

To be considered for this role, you must have a Post Graduate Diploma in Counselling and  a minimum of 3 years post graduate experience and be registered with a Counselling Association e.g. BACP.

LifeWorks is guided by a strong set of core values – customer focus, transparency, diligence, optimism and agility. Our values define who we are, what we stand for, and what we aspire to be. By living our values every day, we fulfill LifeWorks’s promise: Feel Loved.

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